Return Policy

We value our customers and strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we have established a straightforward Return Policy to assist you.

Return Eligibility

You may request a return or exchange within 2 days of receiving your order. To be eligible for a return, the following conditions must be met:

– The item must be in its original condition, unused, and free from any damage.
– The item must be returned in its original packaging, including any tags, labels, or accessories that were included at the time of purchase.
– Proof of purchase, such as an order confirmation or receipt, must be provided.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team through the Contact Page within 2 days of receiving your order. Please provide your order number and the reason for the return.

2. Return Authorization: Our team will review your request and provide you with a Return Authorization (RA) number along with instructions on how to return the item.

3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item sent, defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

Refund Process

Once we receive your returned item and confirm that it meets the eligibility criteria, we will process your refund. The refund will be issued to the original payment method used during the purchase. Please allow 3 to 5 business days for the refund to reflect in your account, depending on your bank’s processing time.

Exchanges

If you would like to exchange an item for a different size, color, or product, please follow the same return process outlined above. Once we receive your returned item, we will process the exchange and ship out the new item as soon as possible.

Non-Returnable Items

Please note that certain items are non-returnable, including:

– Items marked as final sale or clearance.
– Customized or personalized items.

Changes to This Policy

KullStuff.com reserves the right to modify this Return Policy at any time. We encourage you to review this page periodically for any updates. Your continued use of our website following any modifications signifies your acceptance of the updated policy.